[Edmentum’s Commitment] Reflecting on Our Dedication to Customer Goals

Monday, June 6, 2016 -- Andrea Gronberg

As another school year comes to a close, students anxiously await summer break, teachers look forward to recharging, and administrators focus on long-term planning. This always offers a great opportunity for reflection. We know that educators around the country are reflecting on the past year—on accomplishments, on challenges, and even revisiting the ultimate goal shared by everyone in education: making positive impacts on student learning. At Edmentum, we also use the warm-weather months to reflect on our commitment to our customers, our focus on making educators’ lives easier, and our dedication to supporting your goals.

Founded in innovation, we are committed to being educators' most trusted partner in creating successful student outcomes everywhere learning occurs. We like to think that who we are is a lot like who you are—educators committed to the success of every student. It was that commitment that inspired us when we pioneered online education as PLATO over 50 years ago, and it’s what continues to inspire us to innovate today.

We want to be your most trusted technology partner by providing you with tools and support to make it easier to individualize learning for every student. However, we know that trust is earned over time, not overnight. That’s why we’re committed to fostering meaningful, effective, and long term partnerships built on credibility, integrity, and ethics.

Our commitment is comprised of a few key elements stemmed from our long-standing history of working with educators to achieve goals – simple technology, quality content, actionable data, and customer success.

Technology, simplified.

We are committed to building a streamlined, simplified, easy-to-use platform that doesn’t take away from teacher-led instruction, but rather, supports it. We are committed to delivering actionable, intuitive, and high-quality tools that engage individual students in their learning, empower educators, and support your unique needs.

Quality does matter.

We are committed to delivering rigorous, research-based, and pedagogically sound content and assessments that are designed specifically for your students, aligned to the most up-to-date state or national standards, and written to meet the evolving needs of schools and districts.

You don’t have to be a data analyst.

We are committed to delivering intuitive, high-quality data that is simple to consume, easy to visualize, and quickly actionable to help you focus on providing instruction.

The support you need, when and where you need it.

As an Edmentum partner, you will have access to a team of professionals dedicated to supporting you in your success and focused on your unique implementation so that you can unleash the full potential of your programs.

As the school year wraps up, we at Edmentum want to both reflect and constantly evaluate to be sure that we are offering our customers the highest standard—as a technology provider as well as a business partner. So, we will be spending the coming weeks digging into each of these commitment areas in greater detail. We hope you will follow along with our year-end reflection, and learn more about how we aim to empower futures, one student at a time.

 

Bright ideas for tech-savvy educators, right to your inbox