To us, customer success is not a one-time webinar at the beginning of a school year or a quick check-in halfway through. Rather, it’s an ongoing partnership to help educators individualize learning for every student.
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Erin Surprise is Edmentum's Vice President of Services and Support, and has been with company since 2006. During her time with Edmentum, she has led training and readiness initiatives and helped to develop the company's current comprehensive professional services and customer success approach. Erin received her Bachelor of Science degree in biology and business from Virginia Polytechnic Institute and State University.